Privacy Policy

Nelat LLC Privacy Policy
Effective Date: May 6, 2025

Nelat LLC (“Nelat,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, services, or interact with Nelat AI (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
This Privacy Policy applies to all users of our Services, including website visitors, registered users, customers, and partners. We encourage you to read this Privacy Policy carefully and contact us with any questions.

1. Information We Collect
   We collect information to provide and improve our Services. The types of information we collect include:
   
   1.1 Personal Information
   Personal information is data that can be used to identify you, such as:
   • Contact Information: Name, email address, phone number, mailing address.
   • Account Information: Username, password, and other credentials used to access our Services.
   • Payment Information: Credit card details, billing address, or other payment-related information (processed through secure third-party payment processors).
   • Profile Information: Preferences, interests, or other details you provide when creating a profile or interacting with our Services.
   
   1.2 Non-Personal Information
   Non-personal information does not directly identify you and includes:
   • Usage Data: Information about how you interact with our Services, such as pages visited, features used, time spent, and click patterns.
   • Device Information: IP address, browser type, operating system, device identifiers, and other technical data.
   • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance user experience and analyze usage (see Section 6 for details).
   
   1.3 User-Generated Content
   We may collect content you voluntarily provide, such as:
   • Text, images, or other inputs you submit to Nelat AI.
   • Feedback, reviews, or survey responses.
   • Communications with our support team or through our Services.
   
   1.4 Third-Party Information
   We may receive information about you from third parties, such as:
   • Social media platforms, if you log in or connect your account to our Services.
   • Partners or affiliates, if you are referred to our Services.
   • Publicly available sources, where permitted by law.
   
   
2. How We Collect Information
   We collect information through the following methods:
   • Directly from You: When you register, complete forms, make purchases, or communicate with us.
   • Automatically: Through cookies, analytics tools, and other technologies as you use our Services.
   • From Third Parties: From partners, vendors, or other sources as described in Section 1.4.
   
   
3. How We Use Your Information
   We use your information to provide, improve, and personalize our Services. Specific purposes include:
   • Service Delivery: To process transactions, provide Nelat AI functionality, and fulfill your requests.
   • Account Management: To create and manage your account, authenticate logins, and provide customer support.
   • Personalization: To tailor content, recommendations, and advertisements based on your preferences and usage.
   • Analytics and Improvement: To analyze usage trends, monitor performance, and enhance our Services.
   • Communication: To send you updates, newsletters, promotional offers, or respond to inquiries (with your consent where required).
   • Security: To detect and prevent fraud, abuse, or unauthorized access to our Services.
   • Legal Compliance: To comply with applicable laws, regulations, or legal processes.
   
   
4. How We Share Your Information
   We do not sell your personal information. However, we may share your information in the following circumstances:
   
   4.1 With Service Providers
   We engage third-party vendors to perform services on our behalf, such as:
   • Hosting and maintaining our Services.
   • Processing payments.
   • Analyzing data or conducting marketing campaigns. These vendors are contractually obligated to protect your information and use it only for the purposes we specify.
   
   4.2 With Business Partners
   We may share information with partners or affiliates to offer joint services, promotions, or integrations, with your consent where required.
   
   4.3 For Legal Purposes
   We may disclose information to:
   • Comply with legal obligations, such as responding to subpoenas or court orders.
   • Protect our rights, property, or safety, or that of our users or others.
   • Investigate or prevent illegal activities or violations of our Terms of Service.
   
   4.4 In Business Transfers
   If Nelat LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and any choices you may have.
   
   4.5 With Your Consent
   We may share your information for other purposes if you provide explicit consent.
   
   
5. Your Choices and Rights
   You have certain rights and choices regarding your personal information, subject to applicable law:
   
   5.1 Access and Update
   You may access or update your account information by logging into your account or contacting us.
   
   5.2 Opt-Out of Marketing
   You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You may still receive transactional or service-related communications.
   
   5.3 Cookies and Tracking
   You can manage cookie preferences through your browser settings or our cookie consent tool (see Section 6).
   
   5.4 Data Protection Rights
   Depending on your location, you may have the following rights:
   • Access: Request a copy of your personal information.
   • Correction: Request correction of inaccurate or incomplete data.
   • Deletion: Request deletion of your personal information, subject to legal exceptions.
   • Restriction: Request restriction of processing in certain circumstances.
   • Portability: Request your data in a portable format.
   • Objection: Object to processing based on legitimate interests or for direct marketing. To exercise these rights, contact us at [insert contact email]. We will respond within the timeframes required by law (e.g., 30 days under GDPR, 45 days under CCPA).
   
   5.5 Do Not Track
   Our Services do not currently respond to “Do Not Track” signals, as there is no universal standard for such signals.
   
   
6. Cookies and Tracking Technologies
   We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies are small text files stored on your device. Types of cookies we use include:
   • Essential Cookies: Necessary for the operation of our Services (e.g., authentication, security).
   • Performance Cookies: Collect data on how users interact with our Services to improve functionality.
   • Functional Cookies: Enable personalized features, such as remembering your preferences.
   • Advertising Cookies: Deliver relevant ads and measure their effectiveness.
   You can manage cookie preferences through our cookie consent tool or your browser settings. Disabling cookies may affect the functionality of our Services.
   
   
7. Data Security
   We implement reasonable technical, administrative, and physical safeguards to protect your information, such as encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.
   
   
8. Data Retention
   We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example:
   • Account information is retained while your account is active and for a reasonable period thereafter.
   • Usage data is retained in anonymized form for analytics purposes.
   • Legal or regulatory requirements may require longer retention periods.
   When data is no longer needed, we securely delete or anonymize it.
   
   
9. International Data Transfers
   Nelat LLC is based in the United States. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries with different data protection laws. We implement safeguards, such as Standard Contractual Clauses, to ensure compliance with applicable regulations (e.g., GDPR) for international transfers.
   
   
10. Children’s Privacy
    Our Services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions, such as the European Economic Area). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.
    
    
11. Third-Party Links and Services
    Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.
    
    
12. Changes to This Privacy Policy
    We may update this Privacy Policy to reflect changes in our practices, legal requirements, or Services. We will notify you of material changes by posting the updated policy on our website or through other means (e.g., email). The updated policy will take effect on the date specified. Your continued use of our Services after the effective date constitutes your acceptance of the revised policy.
    
    
13. Contact Us
    If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
    Nelat LLC4221 Wilshire Blvd Suite 312, Los Angeles CA 90010 Email: hi@nelatai
    For data protection rights requests, please include “Data Rights Request” in the subject line of your email.
    
    
14. Additional Information for Specific Jurisdictions
    14.1 California Residents (CCPA)
    Under the California Consumer Privacy Act, California residents have specific rights, including:
    • The right to know what personal information we collect, use, disclose, or sell.
    • The right to request deletion of personal information.
    • The right to opt out of the sale of personal information (we do not sell personal information).
    • The right to non-discrimination for exercising your rights.
    
    To exercise these rights, contact us as described in Section 13. We will verify your identity before processing your request.
    
    14.2 European Economic Area (GDPR)
    If you are in the EEA, you have additional rights under the General Data Protection Regulation, as described in Section 5.4. Our legal basis for processing your personal information includes:
    • Consent: For marketing communications or certain cookies.
    • Contract: To provide our Services under our Terms of Service.
    • Legitimate Interests: For analytics, security, or improving our Services.
    • Legal Obligation: To comply with applicable laws.
    
    You may also lodge a complaint with your local data protection authority.
    
    14.3 Other Jurisdictions
    Residents of other jurisdictions (e.g., Canada, Australia) may have similar rights under local laws. Contact us for more information.
    
    
15. Governing Law
    This Privacy Policy is governed by the laws of the State of Los Angeles CA, United States, without regard to its conflict of law principles. Any disputes arising from this Privacy Policy will be resolved

Nelat LLC Privacy Policy
Effective Date: May 6, 2025

Nelat LLC (“Nelat,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, services, or interact with Nelat AI (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

This Privacy Policy applies to all users of our Services, including website visitors, registered users, customers, and partners. We encourage you to read this Privacy Policy carefully and contact us with any questions.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we collect include:

1.1 Personal Information
Personal information is data that can be used to identify you, such as:

• Contact Information: Name, email address, phone number, mailing address.
• Account Information: Username, password, and other credentials used to access our Services.
• Payment Information: Credit card details, billing address, or other payment-related information (processed through secure third-party payment processors).
• Profile Information: Preferences, interests, or other details you provide when creating a profile or interacting with our Services.
  1.2 Non-Personal Information
  Non-personal information does not directly identify you and includes:
• Usage Data: Information about how you interact with our Services, such as pages visited, features used, time spent, and click patterns.
• Device Information: IP address, browser type, operating system, device identifiers, and other technical data.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance user experience and analyze usage (see Section 6 for details).
  1.3 User-Generated Content
  We may collect content you voluntarily provide, such as:
• Text, images, or other inputs you submit to Nelat AI.
• Feedback, reviews, or survey responses.
• Communications with our support team or through our Services.
  1.4 Third-Party Information
  We may receive information about you from third parties, such as:
• Social media platforms, if you log in or connect your account to our Services.
• Partners or affiliates, if you are referred to our Services.
• Publicly available sources, where permitted by law.

2. How We Collect Information
We collect information through the following methods:

• Directly from You: When you register, complete forms, make purchases, or communicate with us.
• Automatically: Through cookies, analytics tools, and other technologies as you use our Services.
• From Third Parties: From partners, vendors, or other sources as described in Section 1.4.

3. How We Use Your Information
We use your information to provide, improve, and personalize our Services. Specific purposes include:

• Service Delivery: To process transactions, provide Nelat AI functionality, and fulfill your requests.
• Account Management: To create and manage your account, authenticate logins, and provide customer support.
• Personalization: To tailor content, recommendations, and advertisements based on your preferences and usage.
• Analytics and Improvement: To analyze usage trends, monitor performance, and enhance our Services.
• Communication: To send you updates, newsletters, promotional offers, or respond to inquiries (with your consent where required).
• Security: To detect and prevent fraud, abuse, or unauthorized access to our Services.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

4. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:


4.1 With Service Providers
We engage third-party vendors to perform services on our behalf, such as:

• Hosting and maintaining our Services.
• Processing payments.
• Analyzing data or conducting marketing campaigns. These vendors are contractually obligated to protect your information and use it only for the purposes we specify.
  
  

4.2 With Business Partners
We may share information with partners or affiliates to offer joint services, promotions, or integrations, with your consent where required.

4.3 For Legal Purposes
We may disclose information to:

• Comply with legal obligations, such as responding to subpoenas or court orders.
• Protect our rights, property, or safety, or that of our users or others.
• Investigate or prevent illegal activities or violations of our Terms of Service.
  

4.4 In Business Transfers
If Nelat LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and any choices you may have.


4.5 With Your Consent
We may share your information for other purposes if you provide explicit consent.

5.1 Access and Update
You may access or update your account information by logging into your account or contacting us.


5.2 Opt-Out of Marketing
You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You may still receive transactional or service-related communications.


5.3 Cookies and Tracking
You can manage cookie preferences through your browser settings or our cookie consent tool (see Section 6).

5.4 Data Protection Rights
Depending on your location, you may have the following rights:

5. Your Choices and Rights
You have certain rights and choices regarding your personal information, subject to applicable law:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Restriction: Request restriction of processing in certain circumstances.
• Portability: Request your data in a portable format.
• Objection: Object to processing based on legitimate interests or for direct marketing. To exercise these rights, contact us at [email protected] We will respond within the timeframes required by law (e.g., 30 days under GDPR, 45 days under CCPA).

5.5 Do Not Track
Our Services do not currently respond to “Do Not Track” signals, as there is no universal standard for such signals.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies are small text files stored on your device. Types of cookies we use include:

• Essential Cookies: Necessary for the operation of our Services (e.g., authentication, security).
• Performance Cookies: Collect data on how users interact with our Services to improve functionality.
• Functional Cookies: Enable personalized features, such as remembering your preferences.
• Advertising Cookies: Deliver relevant ads and measure their effectiveness.
  You can manage cookie preferences through our cookie consent tool or your browser settings. Disabling cookies may affect the functionality of our Services.

7. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information, such as encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example:

• Account information is retained while your account is active and for a reasonable period thereafter.
• Usage data is retained in anonymized form for analytics purposes.
• Legal or regulatory requirements may require longer retention periods.
  When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers
Nelat LLC is based in the United States. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries with different data protection laws. We implement safeguards, such as Standard Contractual Clauses, to ensure compliance with applicable regulations (e.g., GDPR) for international transfers.

10. Children’s Privacy
Our Services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions, such as the European Economic Area). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.

11. Third-Party Links and Services
Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or Services. We will notify you of material changes by posting the updated policy on our website or through other means (e.g., email). The updated policy will take effect on the date specified. Your continued use of our Services after the effective date constitutes your acceptance of the revised policy.

13 . Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Nelat LLC4221 Wilshire Blvd Suite 312, Los Angeles CA 90010 Email: [email protected]
For data protection rights requests, please include “Data Rights Request” in the subject line of your email.

14. Additional Information for Specific Jurisdictions


14.1 California Residents (CCPA)
Under the California Consumer Privacy Act, California residents have specific rights, including:

• The right to know what personal information we collect, use, disclose, or sell.
• The right to request deletion of personal information.
• The right to opt out of the sale of personal information (we do not sell personal information).
• The right to non-discrimination for exercising your rights.
  To exercise these rights, contact us as described in Section 13. We will verify your identity before processing your request.
  

14.2 European Economic Area (GDPR)
If you are in the EEA, you have additional rights under the General Data Protection Regulation, as described in Section 5.4. Our legal basis for processing your personal information includes:

• Consent: For marketing communications or certain cookies.
• Contract: To provide our Services under our Terms of Service.
• Legitimate Interests: For analytics, security, or improving our Services.
• Legal Obligation: To comply with applicable laws.
  You may also lodge a complaint with your local data protection authority.
  14.3 Other Jurisdictions
  Residents of other jurisdictions (e.g., Canada, Australia) may have similar rights under local laws. Contact us for more information.

15. Governing Law
This Privacy Policy is governed by the laws of the State of California, United States, without regard to its conflict of law principles. Any disputes arising from this Privacy Policy will be resolved in the state or federal courts located in Los Angeles County, California.

Last Updated: May 6, 2025

Notes for Use

• Legal Review: Have this policy reviewed by a qualified attorney to ensure compliance with all applicable laws, including GDPR, CCPA, and any AI-specific regulations.
• Website Integration: Publish this policy on your website with a clear link from the homepage and during user onboarding. Include a cookie consent popup for GDPR/ePrivacy compliance.
• User Notification: Ensure users acknowledge the policy during account creation (e.g., via a checkbox) or via email.
• Contact Details: Verify that the email ([email protected]) is active and monitored. The address 4221 Wilshire Blvd Suite 312, Los Angeles CA 90010 is a placeholder—replace it with your actual business address.
• Data Protection Officer: If operating in the EU or handling significant personal data, consider appointing a Data Protection Officer and including their contact details.